These Terms & Conditions govern the use of the Sound System Rental website and the supply of sound system rental, audio equipment hire and related services.
Please read these Terms & Conditions carefully before using our website, requesting a quotation or making a booking.
About Sound System Rental
Sound System Rental is a trading style of Humphries Audio Visual Limited, registered in England and Wales under company number 06595299.
References to “Sound System Rental”, “we”, “us” or “our” within these Terms & Conditions refer to Humphries Audio Visual Limited trading as Sound System Rental.
Using our Website
You may use our website for lawful purposes and to obtain information about our sound system rental and related services.
You must not use our website:
- For any unlawful or fraudulent purpose
- To introduce viruses, malware or other harmful material
- To attempt to gain unauthorised access to our website or systems
- In any way that could damage or disrupt the operation of the website
- To infringe the rights of Sound System Rental or any third party
We may restrict or suspend access to our website where reasonably necessary.
Website Information
We aim to ensure that information published on our website is accurate and up to date.
However, equipment specifications, availability, images, descriptions, prices and other information may change from time to time.
Website content is provided for general information and does not constitute a binding quotation or guarantee of availability.
Equipment and Services
Sound System Rental provides professional sound equipment rental and associated services.
Depending on your requirements, this may include:
- Sound system hire
- PA system hire
- Speaker hire
- Microphone hire
- Wireless microphone hire
- Mixing equipment
- Audio equipment
- Delivery and collection
- Sound system setup
- Technical support
- Event audio support
The equipment and services included in your booking will be confirmed within your quotation, booking confirmation or other written agreement.
Enquiries and Quotations
You can contact us to discuss your event and sound equipment requirements.
Information provided during an initial enquiry does not create a binding agreement between you and Sound System Rental.
Quotations are based on the information available to us at the time and may take into account factors including:
- Equipment required
- Hire duration
- Event location
- Venue access
- Delivery and collection requirements
- Setup requirements
- Technical support
- Event timings
- Additional services
Unless otherwise stated, a quotation is valid for the period specified within it.
Equipment availability is not guaranteed until a booking has been confirmed.
Bookings
A booking becomes confirmed when we have accepted your order or booking in writing and any required deposit or payment has been received.
Your booking confirmation will set out the equipment, services, dates and other relevant details agreed between us.
You are responsible for checking the booking information and notifying us promptly if anything is incorrect.
Changes requested after confirmation may result in additional charges.
Prices
Prices will be provided within your quotation or booking documentation.
Unless otherwise stated, prices may exclude VAT, delivery, collection, installation, staffing or other additional services.
Any additional costs applicable to your booking will be explained where reasonably possible before they are incurred.
If the scope of the booking changes, we may provide a revised quotation or charge for additional equipment, labour or services.
Payment
Payment terms will be specified within your quotation, invoice or booking confirmation.
We may require a deposit or full payment before equipment is reserved or supplied.
Where payment is due after an event or hire period, payment must be made within the timeframe stated on the relevant invoice.
We reserve the right to withhold equipment or services where required payments have not been received.
Equipment Availability
All equipment is subject to availability.
Where specific equipment becomes unavailable due to circumstances outside our reasonable control, we may offer suitable alternative equipment where possible.
Any replacement equipment will be selected with the aim of providing a comparable function or specification.
Delivery and Collection
Where delivery and collection are included within the booking, the arrangements will be confirmed with you in advance.
You must provide accurate information about:
- Venue address
- Access restrictions
- Parking arrangements
- Loading facilities
- Stairs or lifts
- Setup times
- Collection times
- Venue rules or restrictions
Additional charges may apply where inaccurate or incomplete information results in additional delivery, labour, waiting or access costs.
Venue Access and Setup
Where we are providing setup or technical services, you are responsible for ensuring that we have reasonable and safe access to the venue at the agreed time.
The venue must provide appropriate access, working space and power supplies where required.
You must inform us in advance about any restrictions that could affect delivery, installation, operation or removal of the equipment.
Delays caused by restricted access, unavailable facilities or circumstances outside our reasonable control may result in additional charges.
Customer Responsibilities
You are responsible for ensuring that:
- Information provided to us is accurate.
- The venue is suitable for the equipment being hired.
- Required permissions have been obtained from the venue or property owner.
- Equipment is used appropriately and in accordance with any instructions provided.
- Equipment is not moved, altered or modified without permission.
- Reasonable steps are taken to prevent equipment from being lost, stolen or damaged.
- Our equipment is available for collection at the agreed time.
You must notify us as soon as reasonably possible if hired equipment is lost, damaged, stolen or stops functioning correctly.
Care of Hired Equipment
You are responsible for taking reasonable care of equipment supplied during the hire period where it is under your control.
Equipment must not be used for purposes for which it was not designed.
You may be responsible for reasonable repair or replacement costs where equipment is lost or damaged through misuse, negligence or failure to follow reasonable instructions.
Fair wear and tear will not normally result in additional charges.
Equipment Faults
If hired equipment develops a fault, please contact us as soon as reasonably possible.
You should not attempt to repair or modify equipment unless we have specifically authorised you to do so.
Where reasonably possible, we will attempt to resolve the issue, provide technical assistance or arrange replacement equipment.
Cancellations
Cancellation terms may vary depending on the equipment, services and circumstances of the booking.
Any specific cancellation terms provided within your quotation or booking confirmation will form part of your agreement with us.
If you need to cancel a confirmed booking, please notify us as soon as possible.
Cancellation charges may apply where equipment has been reserved, third-party costs have been incurred, staff have been booked or the cancellation occurs close to the event date.
Any applicable cancellation charges will be determined in accordance with the terms agreed when the booking was confirmed and applicable law.
Changes to a Booking
If you need to change the date, venue, equipment or services included within a booking, please contact us as soon as possible.
We will try to accommodate reasonable changes, but this will depend on equipment and staff availability.
Changes may affect the price of the booking.
Event Delays and Additional Time
If an event runs beyond the agreed times, additional charges may apply for equipment hire, staffing, venue waiting time, transport or other services.
Where possible, we will inform you of additional costs resulting from significant changes to the agreed schedule.
Outdoor Events
Where equipment is being used outdoors, additional requirements or restrictions may apply.
Equipment must not be exposed to unsafe weather conditions or environments for which it is unsuitable.
We reserve the right to suspend, remove or refuse to operate equipment where we reasonably believe conditions could present a safety risk to people or equipment.
Third-Party Services
Some bookings may involve third-party suppliers, contractors, venues, technicians or service providers.
Where third-party services form part of your booking, additional terms or restrictions may apply.
We are not responsible for the independent acts or omissions of third parties except where responsibility cannot legally be excluded.
Intellectual Property
Unless otherwise stated, the content of our website, including text, graphics, branding, layouts and other materials, is owned by or licensed to Sound System Rental or Humphries Audio Visual Limited.
You may view and use website content for personal or legitimate business purposes relating to our services.
You must not reproduce, distribute, modify or commercially exploit our website content without prior permission.
Third-Party Websites
Our website may contain links to websites operated by third parties.
These links are provided for convenience and information. We are not responsible for the content, availability, security or practices of third-party websites.
Limitation of Liability
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to applicable law, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control.
Where you are using our services for business purposes, we will not be responsible for indirect or consequential losses, loss of profit, loss of revenue, loss of business or loss of opportunity except where liability cannot legally be excluded.
Events Outside our Control
We will not be responsible for delays or failure to perform our obligations where this results from circumstances outside our reasonable control.
These circumstances may include severe weather, transport disruption, venue closures, power failures, accidents, government restrictions, industrial action, supplier failures or other events that could not reasonably have been prevented.
Where such circumstances affect a booking, we will take reasonable steps to communicate with you and minimise disruption where possible.
Privacy and Personal Information
We process personal information in accordance with applicable UK data protection legislation.
Further information about how we collect, use, store and protect personal information is available in our Privacy Policy.
Our website may also use cookies and similar technologies. Further information is available in our Cookie Policy.
Changes to these Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements.
The latest version will be published on our website with an updated revision date.
Terms applying to an existing confirmed booking will normally be those agreed when the booking was made unless changes are agreed between us or required by law.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory rights that apply to consumers.
Contact Sound System Rental
If you have questions about these Terms & Conditions or would like to discuss a booking, please contact:
Sound System Rental
A trading style of Humphries Audio Visual Limited
Company Number: 06595299